This year, WorldWide Computer Solutions will celebrate 18 years in business. Throughout those years, we’ve experienced the challenges and opportunities typical within the dynamic IT world, but our tremendous growth throughout the last 24 months has been anything but typical amidst the wavering economic climate of recent years.
Until March, 2009, WorldWide Computer Solutions (WWCS), dba Computer Solutions of Keene, was located at 160 Emerald Street. Our retail storefront was mostly quiet, with the exception of customers seeking PC service and repair. Our location was all but invisible to potential customers, and our modest radio advertising and yellow pages listing were the extent of our efforts to promote our business.
In April, 2009, WWCS decided to commit to the whole “location, location, location” concept and moved our business services and Computer Solutions of Keene storefront to 117 Main Street. There was an immediate positive impact. At a time when other businesses were cutting expenses, bracing for decreased revenues, and weathering the economic down-turn, Computer Solutions, inspired by the effects of our visibility, became more aggressive. We doubled our workforce and developed a bold strategic plan that will guide our continued aggressive growth.
WWCS’s business structure is multi-faceted and continues to evolve as we grow to meet the needs of our expanding business client and retail customer base.
Retail Sales, Service & Repair – Located at 117 Main Street, our Computer Solutions of Keene retail store is highly visible and competitive, and our service and repair division enjoys a reputation among the best in the Monadnock Region. While we can’t carry the quantities and diverse stock of the larger box stores, our offerings are similar, and if you don’t see it on our shelves, we can and will gladly order it for you! More significantly, we custom build systems to satisfy from the most basic to the most complex of needs. Our retail website, www.csofkeene.com, will be revamped in 2011 and will include, among other things, an online storefront and greater detail about our service and repair offerings.
WWCS’s most impressive growth has been realized within our professional Software Services & Application Development and Management Division, where we expanded from four full-time developers to ten within a year. We have accumulated a significant amount of experience in the Insurance and Financial Services sector, and have leveraged that experience to more than double our revenues in 2010. We are currently engaged with firms throughout southern New Hampshire and have completed projects in Maine and Vermont this year as well. We will continue to grow our team of consultants and our clients needing quality services and solutions. With the launch of our new IT services website in early 2011 (www.wwcs.com), we expect to further expand our geographic reach throughout the New England region.
We feel we have significant potential for accelerated growth in our Business Network & Managed Service Division. We are establishing new partnerships in areas of network security and developing competitive Remote Network Management service offerings. Additionally, we are releasing an exciting new product that has been in development for the past two years. This product, which we anticipate introducing to market in early 2011, will bring new meaning to disaster recovery and redefine the concept of easy back-up and restore!
WWCS has by no means escaped the effects of recent economic challenges, but we intentionally chose to respond to them in an active and aggressive manner by on-boarding energetic, goal-driven individuals who complement our professional team, establishing a strategic plan with ambitious goals, and charging forward as if our lives depended on it. So far, so good!
For more information about our business and software services, contact Greg Vrakatitsis, VP of Business Development, at (603) 493-3174.